I have a business case where I want to access a clustered Redis cache from one account (let's say account A) to an account B.

I have used the solution mentioned in the below link and for the most part, it works Base Solution

The base solution works fine if I am trying to access the clustered Redis via redis-py however if I try to use it with redis-py-cluster it fails.

I am testing all this in a staging environment where the Redis cluster has only one node but in the production environment, it has two nodes, so the redis-py approach will not work for me.

Below is my sample code

redis = "3.5.3"
redis-py-cluster = "2.1.3"
==============================


from redis import Redis
from rediscluster import RedisCluster

respCluster = 'error'
respRegular = 'error'

host = "vpce-XXX.us-east-1.vpce.amazonaws.com"
port = "6379"

try:
    ru = RedisCluster(startup_nodes=[{"host": host, "port": port}], decode_responses=True, skip_full_coverage_check=True)
    respCluster = ru.get('ABC')
except Exception as e:
    print(e)

try:
    ru = Redis(host=host, port=port, decode_responses=True)
    respRegular = ru.get('ABC')
except Exception as e:
    print(e)

return {"respCluster": respCluster, "respRegular": respRegular}

The above code works perfectly in account A but in account B the output that I got was

{'respCluster': 'error', 'respRegular': '123456789'}

And the error that I am getting is

rediscluster.exceptions.ClusterError: TTL exhausted

In account A we are using AWS ECS + EC2 + docker to run this and

In account B we are running the code in an AWS EKS Kubernetes pod.

What should I do to make the redis-py-cluster work in this case? or is there an alternative to redis-py-cluster in python to access a multinode Redis cluster?

I know this is a highly specific case, any help is appreciated.

EDIT 1: Upon further research, it seems that TTL exhaust is a general error, in the logs the initial error is

redis.exceptions.ConnectionError: 
Error 101 connecting to XX.XXX.XX.XXX:6379. Network is unreachable

Here the XXXX is the IP of the Redus cluster in Account A. This is strange since the redis-py also connects to the same IP and port, this error should not exist.